Frequently Asked Questions

Product information

Our patented oven trays have a technology that fries from underneath and bakes from above in the oven. They are made from light weight aluminium (100% recycled) and a secret ingredient that makes them quickly embody the temperature around the tray.

If you put them in the oven, they become very hot, very quickly, which gives your food a frying surface from underneath; cutting the cooking time in half and keeping the food's texture, taste and nutrition better.

If you put them in the freezer, they become very cold, very quickly - making them a great ice cream/dessert form.

If you put frozen food on top of one of the OnePan Trays, even in room temperature, the food will defrost four times quicker than if you would put them on a plate. True story.

Our coating is ceramic and the non-stick properties are made with silica oil. The technique is called SolGel. It's non-toxic and made without any PFAS-chemicals.

Silica Oil is an inert substance and can be found naturally both in the human body and in nature.

Since our products are made to endure Re-Coat after Re-Coat in our circular system, we are confident enough with our performance, quality and durability to offer all of our customers a lifetime warranty. The lifetime warranty applies on all main parts of the pan - the casted body made from 100% recycled aluminium, our resilient induction plate and the crafted stainless steel handles. The only exception from our lifetime warranty is the Re-Coatable non-stick coating.

This is because, like all coated things (imagine house paint or nail polish), non-stick coatings will naturally wear out with use. To prevent loads of functioning pans from ending up in landfills, only because the very top layer is worn out, we've innovated our circular system so you can Re-Coat your pan again and again.

When you buy a OnePan, it should be the last time you ever buy a new pan.

Has your non-stick started to stick? Then we've got you.

Instead of throwing away an otherwise perfectly functional pan, we can turn your OnePan back to its original glory. Do this by adding a Re-Coat for your product to the online shopping cart and check out as normal. What will happen then is:

1. We will send you a OnePan that is already restored and works and feels just as a new pan.

2. Then, put your old OnePan in the same box send back to us (we've include a return slip for a smooth process).

3. Once we receive it, we will do our magic and restore your old OnePan, making it ready for the next owner who orders a Re-Coat.

And round it goes.

All non-stick coatings have varying lifespans depending on how they're handled and how frequently they're used. Since the owner of the pan can cook in it anywhere from once a week to three times a day, it is impossible to provide a lifespan that applies to everyone. It's also a matter of personal preference when you feel that it no longer functions as it should.

Our rule of thumb is therefore to order a Re-Coat when you normally would have thrown away you non-stick pan.

To extend the lifespan of your non-stick coating as much as possible, we recommend to check out our care tips.

If we could, we would have loved to. Sadly, most pans are not made to be Re-Coated. Less durable pans will deform and lose their shape if they go through our Re-Coat process. The more premium, durable pans often have handles that are either plastic or attached to the pan, which makes them impossible to Re-Coat.

When you buy or get a OnePan product, you're invited into a circular system where no material goes to waste unnecessarily. In the box that your OnePan came in, you received a serial number on a warranty card. In order to officially become a member of our circular re-coating family, you'll need to register your product with your serial number. You can register all of your OnePan products here.

Other benefits with registering your OnePan products are:Warranty

Our promise to you is a high-quality, premium product. If something’s wrong with your OnePan, we want to right that wrong as soon as possible.

Support & Community

Get the most out of your OnePan with easy access to support email and more

Discounts, offers and updates

We want you to be the first to know if we drop a new collection or if we share som good tips and tricks. Since you’ll be our homie, we’ll also send you discounts and other offers on occasion.

If you have an old serial number of 4 digits, please contact us at and we’ll give you a new one.  

Well, technically you subscribe to having kick-ass pans at home without having to buy them for thousands of crowns. One+ Subscription is our "product-as-a-service"-initiative to make it easier for users to be part of our circular system and economy.

In short:
You pay a small monthly contribution (59-89 SEK per products) and we send you one or several OnePan-products of your choosing.

You can then use and fry in them as much as you like.

With time, when the non-stick starts to stick, we send you a Re-Coated pan and you send us back the one you have at home, which we will Re-Coat and get ready for the next user. This is all included in your monthly cost.

As a One+ member, you also get extra recipes, discounts and perks with OnePan.

For every time you order a Re-Coat instead of buying a new pan we emit 20 times less CO2.

A good thing to keep in mind is that we only Re-Coat the products you have at home maximum every 18th month. This is to avoid the system becoming mistreated and for the environment's sake; so we don't Re-Coat our pans more often than needed.

Read more here.

Pre-treatment is not necessary, but for optimal durability of the pan's non-stick coating, you can grease the pan with cooking fat occasionally after washing.


PFAS, short for per- and polyfluoroalkyl substances, is a group of over 10,000 synthetic chemicals that have been used globally since the 1940s. These substances are characterized by their ability to resist water, fats, oils, and heat, making them popular in various products, including non-stick coatings on pans (such as Teflon), water-repellent clothing, firefighting foam, and certain types of packaging materials. The issue with PFAS is their persistence; they do not break down in the environment or in the human body, leading to their accumulation over time and becoming what are known as microplastics.

Exposure to PFAS over time has been linked to a range of health problems, including cancer, hormone disruption, and weakened immune systems. Despite this, unfortunately, most PFAS substances are still not banned from the market and often hide behind misleading information.

Per- and polyfluoroalkyl substances (PFAS) are over 10 000 known harmful chemicals, grouped together. Among these you'll find PFOA and PFOS.

Making this jungle harder to navigate in, many frying pan brands misleadingly advertise their products as "PFOA/PFOS-free". This gives no indication that they are free from all PFAS-chemicals, which is what you should look for.

PTFE, is the technical name for high-fluorinated coatings which all include PFAS.

The most common is 'Teflon', which is a brand of non-stick coatings. Teflon is however only one out of hundreds of brands using PFAS chemicals as their working ingredient.

Our tip to you; don't be fooled by claims that your pan is PFOA-free or PFOS-free; it's just a way for manufacturers to try to mislead consumers into thinking their pan is toxic-free. Anything that is not completely PFAS-free can risk your health as well as the well-being of animals and nature.

PFAS is a harmful group of man-made chemicals that is used in a variation of products to repel fat, dirt and water from a surface. It can be found in products like make-up, paper take-away boxes, ski wax, waterproof clothing and non-stick frying pans (such as Teflon). Research shows that PFAS intoxication causes an increased risk of cancer as well as hormonal disfunction, which can cause fertility problems for both men and women. It is also called the 'Forever Chemical' as it can never be broken down by nature. This means that PFAS accumulates in nature and can be found in both the water we drink and the air we breathe.

A non-stick pan containing PFAS will release these toxic chemicals at the slightest scratch or if you overheat your pan. A OnePan will not, as we produce our pans without using PFAS chemicals. Instead, we use a ceramic coating that can be broken down by nature and is harmless to the human body – even if you get a scratch in your pan.

That's correct! All of our products are coated with the same ceramic, toxic-free coating (with no addition of PFAS) and are durable enough to Re-Coat in our circular system. Smart, sustainable, and circular.

Non-stick properties, provided it's a PFAS-free and non-toxic coating, offer numerous advantages. It's low-maintenance, often lighter in weight, dishwasher-safe, easy to clean, suitable for cooking at all temperatures, and easy to fry in for challenging dishes, even for less experienced cooks.

That said, cast iron and carbon/stainless steel have great cooking properties too. While many of them are environmentally friendly and lasts a lifetime, they also come with challenges. Cast iron can be heavy and they all require relatively high maintenance, cannot be used in a dishwasher, and is not ideal for certain types of sauces, especially those containing acids.

Usually, this is why many households have at least one non-stick pan at home. Each material has its strengths and weaknesses, making non-stick a versatile and user-friendly choice. OnePan is created to be a toxic-free and circular substitute to those non-stick pans.

The long-term effects of PFAS exposure can be more serious than many people know and include:

Health Effects: Long-term exposure to high levels of PFAS has been linked to a range of health problems, including damage to the liver, kidneys, thyroid, and immune system. It has also been associated with certain types of cancer, hormone disruptions, and reproductive issues.

Environmental Impact: PFAS are highly resistant to breakdown and can therefore accumulate in the environment and in the body in a way that can be harmful to both humans and animals. Additionally, PFAS can spread far from the source and impact ecosystems on a global scale.

Long-Term Exposure: While a single exposure to small amounts of PFAS does not necessarily cause immediate health problems, long-term exposure over time can lead to the accumulation of these chemicals in the body and thereby increase the risk of health issues.


Through, we offer the following payment options: Visa, Mastercard, American Express, Union Pay, Klarna Pay Later, Klarna Pay Now, Klarna Slice It, Shop Pay, Apple Pay, Google Pay, Bancontact, and iDEAL.


As soon as you place your order and it has been confirmed, you will receive an order confirmation to your email.

If you need to cancel or make changes to your order, please contact us on as soon as possible after placing the order. Orders can only be canceled or modified before they have been shipped.


We always strive to keep the delivery time as short as possible and have a commitment to dispatch your order within 48 hours of it being received by us. In the event of unforeseen delays, you as a customer will be notified.

For shipping within Sweden:
Pickup Point (PostNord/DHL)
Home Delivery (Budbee)

For shipping within the EU:
DHL Parcel Connect

For shipping to Norway:
Bring Pickup Point

For shipping to the United Kingdom:
UPS Home Delivery/Pickup Point

The package will be held at the collection point for a maximum of 14 days. If it has been longer than 14 days, the package will be returned. You as the customer will need to cover additional shipping costs.


To return your order, or parts of your order, please contact us at, and we will assist you further.

The products must be unused for the return to be valid. No refund will be issued for damaged or used products. Always ensure that your shipment is intact upon delivery. In case of damages, wrong products, or missing items, please contact us at within 14 days.

We offer a 30-day exchange policy on all products. You as a customer are responsible for shipping costs. If you wish to exchange a product, please contact The products must be unused for the exchange to be valid. No refund will be issued for damaged or used products. Always ensure that your shipment is intact upon delivery. In case of damages, wrong products, or missing items, please contact us at within 14 days.

Yes! As a customer at OnePan, you always have a 100% satisfaction guarantee, which means that if you are not satisfied with your purchase from OnePan, you always have the right to a full refund if you notify us within 30 days from the date you or your representative received the ordered item.

If you discover that the item is defective upon receiving your order, you should contact OnePan as soon as possible. Contact our customer service at You have a lifelong warranty on all our products (applies to everything except coating that naturally wears off with use).